Terms of Use

1. Agreement, eligibility, and platform terms

You must be at least 13 years old and legally able to enter these Terms. If you are under the age of legal majority where you live, a parent or legal guardian must review and agree to these Terms for you. CoupleTime is not directed to children under 13.

Your use of the iOS application is also subject to Apple's applicable App Store terms. These Terms supplement the Apple Standard Licensed Application End User License Agreement. Your use of the Android application through Google Play is also subject to the Google Play Terms of Service. If a provision conflicts with mandatory platform terms, the mandatory platform term controls.

2. Accounts and shared households

Your account

Provide accurate information, maintain control of your email account and devices, keep your credentials confidential, and notify us if you believe your account or a session has been compromised. You are responsible for activity performed through your account, except to the extent caused by CoupleTime's failure to exercise reasonable care.

Connecting with a partner

A CoupleTime household connects no more than two accounts. Invitations and acceptance must be voluntary. Once connected, each person can see and interact with information in shared features, and some actions by either person will update both devices. Either person may leave the household. Leaving may end shared access, shared Pro eligibility, and active game or household state.

You are responsible for obtaining any consent needed before uploading or sharing another person's image, information, communication, or other content.

Permission to use the Service

Subject to these Terms, CoupleTime grants you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for its intended personal, non-commercial purpose. No ownership interest in the Service or its software is transferred to you.

3. Your content and shared history

You retain ownership of content you submit. You grant CoupleTime a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, display, and back up that content only as reasonably necessary to operate, secure, and improve the features you use. This license ends when the content is deleted from our active systems, except for temporary backup copies and records we must retain by law.

Content placed in shared features is intentionally delivered to your connected partner. If you leave or delete your account while the other person remains, jointly shared history may remain available to them. Messages or media already saved outside CoupleTime are beyond our control. Review the Privacy Policy for additional details.

You represent that you own your content or have the rights and permissions needed to submit it. CoupleTime may remove content when reasonably necessary to comply with law, enforce these Terms, or protect a person or the Service.

4. Acceptable use

You may not use CoupleTime to:

• Break the law, facilitate harm, threaten, stalk, harass, exploit, or impersonate another person.
• Share content that violates privacy, publicity, intellectual-property, or other rights.
• Upload malware, harmful code, unlawful content, or material designed to disrupt the Service.
• Probe, bypass, defeat, or interfere with authentication, authorization, rate limits, purchase verification, or security controls.
• Use bots, scraping, automation, or excessive requests in a way that burdens or abuses the Service.
• Reverse engineer or derive source code except where applicable law expressly permits it.
• Sell, rent, transfer, sublicense, or commercially exploit an account, Hearts, virtual item, or access to the Service.

CoupleTime is not an emergency, safety-monitoring, medical, counseling, or location-tracking service. Room presence, status, mood, sleep, location-related, compatibility, horoscope, and personality features are for personal reflection or entertainment and should not be used to make medical, legal, financial, safety, or other high-stakes decisions.

5. CoupleTime Pro, Hearts, and digital items

App Store and Google Play purchases

Purchases are processed by Apple through the App Store or Google through Google Play, depending on the platform where you buy. The purchase screen displays the current product, price, billing period, trial or introductory terms if any, and renewal information before you confirm. The applicable store, not CoupleTime, processes your payment method and governs billing, taxes, cancellations, and refunds under its policies.

CoupleTime Pro

Pro subscriptions renew automatically until canceled through the store account used to purchase them. Features and limits included with Pro are described in the app at the time of purchase. An eligible active Pro subscription may extend benefits to the subscriber's currently connected partner. Shared eligibility depends on the household connection and may end if the subscription expires, is revoked, enters an ineligible state, or the household disconnects.

You can view or cancel a subscription through the subscription controls for the store where you purchased it. Deleting your CoupleTime account does not automatically cancel an App Store or Google Play subscription; cancel it separately through that store if you do not want it to renew.

Hearts

Hearts are limited, revocable digital credits used for eligible virtual items and features inside CoupleTime. Hearts may be purchased, earned through qualifying daily activity, granted as a promotion or adjustment, or gifted to a connected partner when the app offers that option. They are not legal tender, have no cash value, do not earn interest, and cannot be redeemed, traded, or transferred outside supported in-app flows.

Heart pack amounts and the Heart price of virtual items are shown before confirmation. Except where required by law or the applicable store policy, delivered consumable purchases and spent Hearts are final. If Apple or Google revokes or refunds a Heart purchase, the corresponding Hearts may be removed from the recipient's balance. A resulting balance correction does not create a debt payable in money.

Changes to paid features

We may change future feature availability, free limits, Heart rewards, pack sizes, or virtual-item prices. Changes will apply prospectively and will not shorten a paid subscription period or remove Hearts already validly credited, except where needed for refunds, fraud correction, legal compliance, or Service closure.

6. Updates, third-party services, and availability

The Service may require a supported device, network connection, permissions, current app version, connected partner, or available platform service. We may add, modify, suspend, or discontinue features and may require updates for compatibility, security, or proper operation.

Apple, Google, and other service providers operate services outside our control. Their terms and privacy policies apply to their services. CoupleTime is not responsible for an outage or action of a third-party service, but we will use reasonable care in selecting and operating integrations.

We do not promise uninterrupted or error-free operation. Planned maintenance, urgent security work, network failures, and events beyond reasonable control may make the Service temporarily unavailable.

7. Suspension, household departure, and account deletion

You may stop using CoupleTime, leave a household, or permanently delete your account through the app. Account deletion is intended to remove your account and associated personal records, subject to shared-history, transaction-integrity, legal-retention, and temporary backup limitations described in the Privacy Policy.

We may restrict or suspend access when reasonably necessary to address a material violation, security risk, fraud, unlawful conduct, legal requirement, or threat to a person or the Service. Where appropriate, we will provide notice and an opportunity to resolve the issue. Provisions that by their nature should survive termination, including ownership, payment records, disclaimers, and liability limitations, will survive.

8. Intellectual property, disclaimers, and legal terms

CoupleTime property and feedback

The Service, including its software, visual assets, designs, text, trademarks, and other materials provided by CoupleTime, is owned by CoupleTime or its licensors and protected by applicable law. If you provide feedback, you permit us to use it without restriction or compensation, but you are not required to provide feedback.

Disclaimers

To the fullest extent permitted by law, the Service is provided "as is" and "as available." CoupleTime disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing. Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.

Limitation of liability

To the fullest extent permitted by law, CoupleTime and its service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, or opportunities, arising from the Service. These limitations do not apply where prohibited by law or to liability that cannot lawfully be limited.

General terms

If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a reorganization, financing, merger, acquisition, or transfer of the Service. Applicable mandatory consumer protections remain unaffected.

Changes and contact

We may update these Terms as the Service or applicable requirements change. We will post the revised Terms, update the effective date, and provide additional notice when required. Continued use after the effective date constitutes acceptance where permitted by law.

Questions about these Terms: hello@coupletime.app.